Uberrime Shipping Policies

Shipping from the United States

****HOLIDAY NOTE****

Due to the volume of custom orders we receive this time of year, we cannot guarantee the making and shipping times. Please be patient with us!

How long will it take to make and ship my order?

Nearly every order placed on our website is custom made to order and usually takes 2 to 5 business days to make. In inventory “Ready Made” items ship within 1-2 business days if you did not also purchase a custom item (choosing your own colors, density, etc.)

How long does shipping take?

Shipping times are generally:

North America Economy: 5 - 8 business days
Priority Mail 2 - 4 business days
Priority Express 1 - 2 business days
Canada: 5 - 10 days
Europe: 2 - 4 weeks
Elsewhere: 2 to 4 weeks

I do my best to meet these shipping estimates, but I can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Is Uberrime shipping discreet?

We respect your privacy! Uberrime uses discreet packaging with no Uberrime logos or references to our company anywhere on the package. All of our packages are either plain brown boxes or standard issue packaging from the carrier such as USPS Priority Mail boxes.

Our Return Address will be listed as follows:
Peter Parker
102 Drennen Road STE B-11
Orlando, Fl. 32806

For domestic orders, your order will have no reference to its contents.

Does Uberrime know where my package is?

If you want to know where your package is, please check your tracking information. Once your package has been handed to one of our shipping partners such as the USPS, we do not have any information about its whereabouts besides what you can already see through your tracking number.

International Shipping

What items can Uberrime ship internationally?

In countries where it is legal and feasible (see list below), we can ship any of our hand-made silicone products (dildos, grinders, plugs.) We do not offer items that we did not manufacture ourselves, such as Lubes, Harnesses, or Vibrators.

What about customs and import taxes?

Buyers are responsible for any customs and import taxes that may apply. We do not collect taxes or duties for international orders. We are not responsible for delays due to customs.

What does does Uberrime write in the International Shipping Declaration?

We are required by law to list the contents of international parcels on the shipping label. We use the Harmonized Tariff Code 4016.99 which is 'Articles Of Vulcanized Rubber Other Than Hard Rubber, Others.' Otherwise our items are generally listed as “Silicone Sculpture”.

Which countries does Uberrime ship to?

We are currently shipping internationally to a handful of countries:

Canada
Australia
New Zealand
Austria
Belgium
Czechia
Denmark
Finland
Ireland
Italy
The Netherlands
Norway
Portugal
Spain
Switzerland
United Kingdom
Sweden

We cannot currently ship to Germany or France at this time due to restrictive packaging laws (VerpackG).

Many countries that are not on our list either prohibit our items or have restrictive import policies.

How long does Uberrime international shipping take?

Nearly every order placed on our website is custom made to order and usually takes 2 to 5 business days to make. In inventory “Ready Made” items ship faster.