Shipping policy

When you order from us, you’re getting an individually hand made product. Orders are generally poured and packaged within 5 to 10 business days (that’s Monday through Friday, excluding holidays.) Please expect longer wait times during sales or right before holidays, when many customers are ordering at the same time.

After that, shipping speed depends on what option you selected at checkout. Within the US it’s generally 2 to 9 days.

Orders over $300 may require a signature. Signature confirmation may be added upon request by contacting us immediately after placing your order and at no charge.

If you are outside the US, your order will be shipped to you via USPS Priority Mail and should arrive 7-10 business days after being shipped (if there are no delays). We ask that customers please allow up to 8 weeks (we know, that's ridiculous but it happens) on all international orders. 

After placing an order, you will receive an automated email with your order confirmation. Upon printing a shipping label for your order, another email will be automatically sent with the tracking information. Orders placed through SHOP, subsequent information will be sent to you based on your settings. If you do not receive any email or other notifications within 24 hours of placing your order, please check your spam or junk mail folders. Once shipping labels are created for your order, it may take up to two business days for the carrier to actually ship your order. Please keep an eye on your tracking information.